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emergency callout
Our working hours are Monday to Friday 9-5, but this number is available for out of hours support if required.
If you can smell gas and/or think there could be a leak, you should immediately phone the National Gas Emergency Service number on 0800 111 999 at any time of the day or night. Before that, taking the following action will help keep you and your property safe:
- Ventilate the property by opening doors and/or windows.
- Switch the gas off at the mains tap, if possible. This is a 90 degree handle which can usually be located near the gas meter. If the gas leak is in a cellar, do not enter! You should evacuate the building.
If you suspect you have a gas leak or you smell gas, it is important that you do not do any of the following as these could place you in further danger:
- Do not switch power or light switches on or off.
- Do not light naked flames in the property.
- Do not use any appliances in the property that could cause a spark.
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First time I have used Heating Care Dumfries and I feel I received the first real service/inspection. The engineer was very competent and thorough. Everything was left clean and tidy and everything was explained to me. Highly recommended
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Laurie did a fantastic job on our commercial property. He was able to accommodate and assist our needs and gave us feedback on how to improve our current set up to bring us up to industry standards. Highly recommend and would use Heating Care Dumfries again in the future.
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Used on the recommendations of a friend and I was so pleased, they could not have been nicer or more obliging and, moreover very helpful. I would not hesitate to recommend them to anyone else. 11 out of 10 from me....
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We are extremely happy with the work carried out and the time keeping. We will definitely be calling you again for future plumbing needs. Thank you so much!